Deposits

A guide for landlords and letting agents http://www.depositprotection.com/documents/dps-overview-2015.pdf

 

Registering with The DPS https://www.depositprotection.com/documents/registering-with-the-dps-2013.pdf

 

How we handle complaints https://www.depositprotection.com/documents/how-we-handle-complaints.pdf

 

Submitting a deposit https://www.depositprotection.com/documents/submitting-a-deposit-custodial.pdf

 

A tenant’s guide to the Custodial scheme http://www.depositprotection.com/documents/tenant-guide-custodial.pdf

 

Best practice in Deposit Protection for Landlords http://www.depositprotection.com/documents/best-practice-landlord-custodial.pdf

 

Tenancy Deposits, Disputes and Damages  https://www.depositprotection.com/documents/a-guide-to-tenancy-deposits-disputes-and-damages.pdf

 

A Guide to our Alternative Dispute Resolution Process https://www.depositprotection.com/documents/guide-to-adr-2013.pdf

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